Is Your Google Timeline Missing? Here’s Why:

Last Updated: December 20, 2024 

Google has announced major updates to its Google Maps Timeline feature. These changes are crucial for anyone who relies on this tool to track their locations and routes, especially since they can result in missing Google Timelines. This blog will help you understand the updates, troubleshoot any issues you may encounter, and offer an alternative for route tracking.

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Table of Contents

Overview of Google Maps Timeline Update

Change to On-Device Storage

Google Maps Timeline data will now be stored directly on users’ devices rather than in the cloud. Previously, this data was stored on Google’s servers, but with the new update, it will reside on your personal device. Additionally, the default data deletion period is changing from 18 months to just 3 months.

Therefore, it is possible that your Google Timeline has not gone missing, but instead resides on your cellphone. 

Why is Google making these changes?

This update aims to improve user privacy. By storing Timeline data on mobile devices, Google eliminates the risk of broad geofence warrants that previously allowed law enforcement to request data about devices near a specific location. Furthermore, it addresses allegations that Google misleads consumers by tracking their locations if they left ‘Web & App Activity’ on, but ‘Location History’ off.

What This Means for Users

No More Web Access

Google Timeline data will no longer be accessible on the web. However, you will only be able to view your Timeline on the device where the data is stored. The update is rolling out gradually. In fact, many users’ Timeline has already migrated to their devices.

Notice

Google has recently relocated Timeline Location History data to local storage on mobile devices.
The previous method of downloading through Google Takeout has been inconsistent, with some users able to export their data while others cannot.
Our developer team's top priority is to facilitate the new mobile file format import by 15/02/2025
Our solutions for this transitional period allow you to save your tax deductions.

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Data Preservation

To preserve your existing Timeline data, you need to take action according to Google’s newest update sent out to users via email. The deadline to take these steps is May 18th. However, one of my accounts recently received this letter, and the mail states the deadline of April 6th, so the deadline might depend on the user. If you do not update your settings in time, your past Timeline data may be deleted. Hence, take these steps in time to ensure your Google Timeline doesn’t go missing.

Freelancer's Google Timeline missing on his Laptop

Steps to Preserve Timeline Data

Saving Data

Google helps you with the transition by providing you with instructions. You can either start the process through the update email or just open your Timeline to receive a pop-up with instructions. Follow these instructions to save your Timeline data on your device.

Here, you will also have the option to change your auto-deletion from three months to 18 or 36 months or to turn off auto-deletion and to choose whether you want to keep your Timeline turned on.

Backup Options

You also have the option to back up an encrypted copy of your Timeline data to your Google account. This backup ensures that you can transfer your Timeline data to a new device if necessary or recover your data if your device is lost.

Addressing Concerns for Work-Related Tracking

These changes may seem frustrating, especially for users who rely on Google Timeline for work. However, by understanding the new system and taking proactive steps, you can continue to use Google Timeline effectively.

MileageWise: The Savior of the Self-Employed

As a self-employed professional, your time is precious, and keeping accurate records for mileage deductions can feel like an uphill battle. While Google Maps Timeline can track your trips, turning that data into IRS-compliant mileage logs is another story entirely. Using simple Excel mileage log templates is tedious, time-consuming, and prone to error. That’s where MileageWise steps in, offering a range of smart, automated solutions that take the hassle out of mileage tracking and log preparation.

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Google Timeline Import: Solutions Tailored to Your Situation

One of our standout features is the Google Maps Timeline Import Tool, designed to make use of Google Takeout to create IRS-compliant mileage logs with ease. Follow the steps in this help article to convert your Timeline data into mileage logs.

However, as Timeline data transitions to smartphone storage, it’s no longer accessible to everyone through Google Takeout. If this change has already affected your account, here’s how to export your Timeline data:

If you are an Android Phone User

You can export your Timeline Data directly from your smartphone. Although our software is not yet compatible with the generated files, our developers are actively working to integrate this feature. To export your Data

  1. Go to your Phone’s settings.
  2. Select “Location/Location Services”
  3. Scroll down and tap on “Timeline”
  4. Here you will find “Export Timeline Data”
  5. By pressing continue, then save, a copy of your Timeline will be saved on your device.

In the meantime, keep reading to discover how our AI Wizard feature and Mileage Log Tax Preparation Service can serve as effective alternatives.

If you are an iPhone User

You can also export your Timeline data from your phone. Just follow these steps:

  1. Open Google Maps
  2. Tap on your profile icon in the top right corner
  3. Select “Your timeline”
  4. Tap the hamburger menu (three dots) in the top-right corner
  5. Select “Location and privacy settings”
  6. Select “Export Timeline data

Our developers are working on a solution for our software to integrate the exported files.

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Until our developers resolve this challenge, we have several alternatives to offer:

Alternative Tools for Tax-Ready Mileage Logs

Mileage Log Tax Preparation Service

For those who prefer to delegate the task to professionals, our Mileage Log Tax Preparation Service offers a stress-free option. Our experts will create your mileage log, ensuring accuracy and IRS compliance. With this service, you can leave the number-crunching and log-building to us while you can focus on operating your business.

AI Wizard: Powerful DIY Solution

If you prefer to stay in control, the AI Wizard is your ultimate DIY tool for reconstructing mileage logs. Accessible via our user-friendly web dashboard, the AI Wizard leverages cutting-edge technology to help you rebuild past mileage with maximum flexibility and accuracy. From missed trips to missing records, this tool empowers you to create an IRS-proof mileage log with minimal effort.

MileageWise App: Ongoing Mileage Tracking Made Simple

For ongoing tracking, our Mileage Tracker App is the perfect alternative to Google Maps Timeline. With its ad-free interface and seamless features, it keeps your mileage logs accurate and up-to-date without the need for manual effort. Whether you’re a gig worker, a business owner, or simply looking to stay organized, the app ensures you’re always audit-ready.

Stay in Touch for Updates and Share Your Tips

At MileageWise, we’re dedicated to evolving with the needs of our users. While we work on overcoming the challenges posed by Google’s recent changes, we invite you to explore our alternative services to keep your mileage tracking on point. Additionally, if you notice any updates in the availability of Google Timeline export features, we’d love to hear from you. Your tips could help us improve our tools even faster!

Whether you choose our expert-led Mileage Log Tax Preparation Service, the AI Wizard, or the MileageWise App, you’ll find a solution tailored to your needs. Simplify your mileage tracking and log preparation today!

FAQs

With Google’s latest update, Timeline data is now stored directly on your device rather than in the cloud. As a result, it is no longer accessible via the web. You can only view it on the device where it is stored.


Additionally, if your Timeline data seems to have disappeared, check your settings to ensure auto-deletion is turned off and that Location History is enabled.

Yes, unless you take action, your Timeline data may be automatically deleted after May 18, 2025. The default auto-deletion period has been shortened to 3 months, but you can adjust it to 18 or 36 months or turn it off entirely.

To prevent your Timeline data from being lost:

  1. Update your Google Maps app to the latest version.
  2. Change the data deletion setting from 3 months to your preferred time frame, or set it to “never.”
  3. Back up an encrypted copy of your Timeline data to your Google account for added security and device transferability.
  4. If available, use Google Takeout to export your data for safekeeping.

MileageWise is a notable alternative, especially for work-related tracking. MileageWise’s solutions, such as the Mileage Log Tax Preparation Service, AI Wizard, and Mileage Tracker App, make it an excellent replacement for Google Timeline, offering more tailored options for self-employed individuals and business owners.

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Rebeka Barefield

Try MileageWise for free for 14 days. No credit card required!

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